FQA
Frequently Asked Questions
Got questions? We’ve got answers.
Here you’ll find everything you need to know before, during, or after your repair — from booking to data security and urgent support. If you can’t find your question here, feel free to reach out to our team anytime.
01.
General Questions
A: Yes! You can book directly through our website anytime. It’s quick, simple, and confirms your slot in seconds.
A: Walk-ins are welcome, but appointments help reduce your wait time, especially during peak hours.
A: We repair phones, tablets, laptops, MacBooks, game consoles, and more — covering most major brands and models.
A: You can reach us via WhatsApp, live chat, or phone during business hours.
02.
Services Info
A: Most repairs take 30–90 minutes. Complex repairs may take longer.
A: We use OEM-grade or original parts depending on your preference and availability.
A: Yes. All repairs include a 30 to 90-day warranty depending on the service type.
A: Absolutely! We offer free diagnostics and no-obligation quotes before starting.
03.
Emergency Questions
A: Turn it off immediately. Don’t charge it. Bring or mail it to us as soon as possible.
A: Yes. We provide professional data recovery services for phones, drives, and SSDs.
A: Not at all. We specialize in power failure repairs — bring it in for a free check.
Still Have Questions?
No worries — we’re here to help. If your question wasn’t answered above, feel free to contact our support team. We’ll get back to you as soon as possible.